The KBF is divided into a several departments, which together supervise the efficient functioning of the entire institution

  • Administration Department

    They know the KBF inside out, since they take care of the administrative and technical services in all the buildings we have at our disposal. They hold the reins of the InfoKraków network, Wyspiański Pavilion, Powiśle 11, Zgody 7 and our warehouses. They oversee investments and overhauls, they distribute IT equipment among employees, manage means of transport and fixed assets.

  • Audience Research and Development Department

    Thanks to this department, we know the audiences of our events, programmes and projects. The tasks of this department include audience surveys, preparing reports and recommendations based on survey results, collecting data and editing reports related to the statutory activities of the KBF. They analyse sales data and manage the distribution of tickets via different sales channels, they also support the organisational activities concerning the audience during events. They monitor and evaluate our results, checking their consistency with the brand strategy – if we deviate from our course, they will notice it right away.

  • Finance and Accounting Department

    You can count on them. Making sure that our books are perfect, maintaining cost records, as well as financial and accounting services for programmes co-financed by the European Union and other external sources are just some of the most important tasks of this department. They are also counting on other KBF employees, who are responsible for putting contracts with external vendors into circulation. The Finance and Accounting Department is responsible for controlling the formal and accounting records, as well as payments for our external partners.

  • Communication Department

    It’s the Communication Department staff that makes sure that our voices are heard. They work with traditional media, they post in social media, they make sure that our events are visible in press and online. They create and implement creative concepts of promotional campaigns, focusing on solutions that draw on the latest trends in culture and business marketing. They are responsible for public relations activities, media patronages, organising press conferences and managing our websites – in a word, they tell everybody what is happening at the KBF and build our image.

  • Krakow Film Commission Department

    When it comes to the silver screen, they are experts – no questions about it. The Krakow Film Commission supports the realisation of film productions, assisting the filming teams with obtaining all required permits and in accessing public locations throughout the region. They work with filmmakers at almost all stages of production. The Krakow Film Commission oversees the Regional Film Fund in Krakow, financed from the budget of the City of Krakow and Małopolskie Voivodeship. It also offers organisational and promotional support to film festivals, workshops, conferences and educational activities, stimulating the local audio-visual industry. Premieres of films featuring Krakow and Małopolska is also their thing.

  • Creation and Branding Department

    Fine feathers make fine birds… Or at least that’s how the saying goes. Graphic design and visual identification of each and every single one of our activities is taken care of by the Creation and Branding Department, which is responsible for promotional campaigns and all advertising activities for all events and programmes organised by the KBF. This includes graphic design, printing, outdoor campaigns, exhibitions, photo documentation and branding at our events, as well as our publishing projects. Together with the Communication Department, they are responsible for creating the image of our events – they are the ones who make it impossible to confuse Sacrum Profanum with any other festival in Krakow, and the fact that the Conrad Festival is filled to the brim with literature from the very first glance is also their doing. The Creation and Branding Department is also responsible for promoting the ICE Kraków Congress Centre, Krakow Film Commission, InfoKraków points, Karnet magazine, the Krakow Travel website and Krakow – UNESCO City of Literature programme.

  • Literary Department

    Krakow in words! The Literary Department is responsible for the realisation of the Krakow – UNESCO City of Literature programme, organisation of the largest literary festivals in Poland: Conrad Festival and Miłosz Festival, as well as support for other genre festivals. It runs literary education programmes, supports literary debuts and offers writing courses, it also organises the nationwide Read PL! campaign. They also run strategic activities supporting a sustainable book market, including programmes for publishers and bookshops. The department also carries out projects supporting the diverse literary heritage of Krakow and coordinates activities related to the emerging “Planet LEM” Literature and Language Centre in the Salt Store.

  • Music Department

    They know what’s going on and make sure that the audiences of our events also know what’s in vogue and what’s important in the current music landscape, while constructively referring to our musical heritage. They are responsible for programming events, enlisting artists, taking care of festival guests during their stay in Krakow. Rehearsals before concerts, contract negotiations, transport logistics and book and record releases accompanying the events – they make sure that everything plays out just fine from the start to the very finish.

  • Human Resources Department

    KBF is made up of people who know their stuff. The Human Resources Department knows how to reach them and how to sift through the list of candidates to find the ones who will feel right at home with us. It deals with all kinds of staff processes, from staffing planning, recruitment and onboarding, through motivating and developing staff to their (eventual) outboarding. They are also responsible for recruiting volunteers for our events – if you want to become one of them, this department will consider your application first, no matter how old and experienced you are.

  • Legal Department

    Employees in this department are responsible for making sure that all actions and activities of KBF employees comply with the letter of law. They provide us with legal assistance, prepare draft documents, terms, conditions and contracts, they negotiate and draw up contracts, preparing legal opinions on the resolutions of the Krakow City Council and the Resolutions of the Mayor of Krakow concerning our activities. They take care of our copyrights and licenses and are responsible for conducting proceedings based on public procurement law.

  • Potocki Palace Organisation Department

    You can meet them at the Potocki Palace, where they oversee all the events taking place on the premises. They ensure seamless organisation, take care of the equipment and manage logistics. They know everything about what is going on at the Palace – and that is quite a feat, since it is a lot!

  • Production Department

    A staple of all events. They are responsible for producing events organised by the KBF: they take care of stage technology and logistics, security at our events, communication with the authorities and municipal bodies, as well as obtaining the required approvals and permits for the events. The great New Year’s Eve stage in the very heart of the city, finding unobvious spaces for culture or business meetings – all of this is their doing.

  • PZP

    Our everyday heroes who do not wear capes. What do they do? They ensure proper spending of public funds, offer their support in this area and oversee the purchasing process, in accordance with the Public Procurement Law. Their daily duties include reviewing contracts, drafting tender documents in consultation with subject matter experts, participating in tender committees, coordinating the bidding process, drafting contracts, and archiving documentation. It may seem easy, but it is hugely important.

  • Social Projects and Education Department

    If you create a culture, you should make sure it is open and accessible. The department is responsible for the development of KBF’s social responsibility activities. It cooperates with non-governmental organisations and institutions bringing together people with disabilities, elderly and excluded people, as well as local government and NGOs, whose offer is addressed to children. They take care of the inclusive character of our activities and promote pro-environmental attitudes – both within the KBF and within the framework of implemented projects. The department also pursues its goals through the Kraków for All and Kids in Kraków brands.

  • Accounts Receivable Department

    There’s no other department in the whole of KBF that has such an eye for detail as the Accounts Receivable Department. Assessing contracts, issuing invoices and accounting revenues and income of the KBF are some of their basic tasks. They also don’t shy away from more complex tasks and responsibilities – they won’t balk at a VAT sales register, accounting for service imports or inventory of assets and liabilities. And this is just the beginning..

  • Process Development and Optimisation Department

    This department looks closely at how the KBF operates at all levels. How to improve our operations? How to implement new solutions? The Process Development and Optimisation Department is responsible for analysing and modelling internal processes, as well as developing and proposing new tools that support our everyday operations. It also has one more very important task – obtaining and accounting for subsidies from external sources, which enable the Operations,
    Executive and Marketing Departments to make their boldest and most interesting ideas a reality.

  • Business Cooperation Department

    Cooperation with partners and sponsors of the KBF, participation in sponsorship campaigns concerning entertainment and culture – the broad range of events organised and run by the KBF allows companies to find the most convenient field to support their brand, regardless of their business profile [link to the Cooperation tab]. They are assisted in this process by the Business Cooperation Department, which is responsible, among other things, for advertising, promotional and commercial activities during our events, as well as dealing with the sale of advertising space at InfoKraków points, on our websites and in the Karnet monthly. It also takes care of long-term relations with our partners by organising networking events aimed at building relations between representatives of business and culture.

  • Publishing Department

    This department will always notice every wrong comma in your texts. Articles and news, editing and proofreading, taking care of linguistic and stylistic correctness of texts published by the KBF in the form of news, magazines, books, leaflets, brochures and websites – these are all among the tasks carried out by the Publishing Department. It is also responsible for the Karnet bilingual cultural monthly, as well as for building and updating the content of and the Krakow Travel official tourist portal.

  • Chief Accountant

    The heart and mind of the Finance Department, who supervises the accounting and financial management of the KBF. She manages, coordinates and supervises the financial aspects of our tasks carried out by individual departments of the KBF within her Department.

  • Project Managers

    Working schedules that work, meticulous Gant charts, making sure that meetings of the project teams take place on a regular basis and keeping an eye on deadlines – this is what they do. The managers make sure that all KBF projects are carried out properly, within the agreed timeframe, budget and scope. They are responsible for achieving the set objectives and goals, managing project teams and evaluation. They guide the employees of other departments through the thickets of tasks, topics and deadlines, so that in the end, everybody finishes the process of organising even the most demanding festivals, events, programmes and projects unscathed.

  • Legal Counsel

    In our work, we encounter numerous legal problems, that is why having a legal counsel at our disposal is essential. They provide the KBF with legal assistance by offering their expert advice, drafting legal opinions, legal acts and representing us before authorities and courts as legal representatives.

  • Press Officer

    The voice of many of our projects and a source of calmness in crisis situations. Responsible for creating KBF’s information policy and contacting the beneficiaries and stakeholders of all activities, programmes and events. Our representative in Poland and abroad. Develops strategic documents related to risk management and tackles communication in case of crisis situations. Holds responsibility for communicating with the media and preparing answers to inquiries and questions in cooperation with our employees. Always ready for a stint in front of the camera, two words into the microphone and one right decision in a difficult moment.

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